Eagle Communications has appointed Travis Kohlrus to General Manager of the Broadband Division. Kohlrus, an Ellis native, will focus on implementing ways to enhance every aspect of the overall customer experience. He will lead all aspects of new broadband technology implementation, support and delivery Eagle’s broadband customers throughout Kansas and Eastern Colorado.
“We believe that advancing good people is one of the hallmarks of the success of our employee-owned company,” said Eagles Communications President Gary Shorman. “Travis’ leadership and experience with customer service, combined with our talented and knowledgeable team of representatives, will take Eagle a long way toward ensuring that we continue to consistently deliver a first-class customer service experience.”
Prior to joining Eagle Communications in 2003, Kohlrus spent seven years working for Sykes Enterprises Inc. as a Senior Client Services Manager. He directed customer service and support for many Fortune 500 companies, managed over $10 million in annual revenue, and over 300 customer service agents.
For the past eight years, Kohlrus has volunteered time as a big brother for the local Big Brother and Big Sisters chapter. Currently, he is chair-elect of the Hays Area Chamber of Commerce, a founding advisory council member of the Hays Area Young Professionals, President of the Ellis Alliance, serves on the board of the Ellis Industrial Corporation, a graduate of both Leadership Hays and Leadership Kansas, and is also active in Gideon’s International. Kohlrus previously served as former Campaign Chair and President of the United Way of Ellis County.
Eagle Communications, Inc. is a Kansas-based media and broadband services company with over 250 employee-owners. The company operates 28 radio stations in Kansas, Nebraska, and Missouri as well as cable TV systems in Kansas and Colorado. The company also offers e-business solutions, web hosting, high-speed Internet, phone services, and wireless Internet. For more information log on to http://www.eaglecom.net