Customers at Sunflower Bank have reported receiving a piece of mail addressed from Sunflower Bank stating that their account is past due. The letter is requesting the customer  write a check to a PO Box address to bring their account up to date.

The bank is reminding customers that Sunflower Bank mail  will always contain the Sunflower logo and an address of one of the bank’s locations and phone number(s).  The bank’s corporate office address is PO Box 800, Salina, KS, 67402 and our phone number is 888-827-5564.

Please contact the bank immediately if you have received mail similar to this and especially if you did provided sensitive personal information.

Tips to Avoid Being Scammed:

-Never give out your sensitive personal information or respond to mail requests if you are not sure of the legitimacy. Please contact your local branch or call the bank at 888-827-5564 as soon as possible.

-If you receive a call asking for sensitive personal information, do not provide it. Instead, hang up and call the phone number located on your bank statement, in the phone book or located on their website to find out if the entity that supposedly called was legitimate in their request.

-Remember, as a best practice to protect  customers, Banks never requests sensitive customer information, such as personal identification numbers, passwords, debit or credit card numbers over the phone, in email or by text.