I find it very aggravating the hospital gives my personal cell phone number (which I put on forms so I can be contacted anytime for my medical issues)to a robo call center for a “survey of medical visit”.

#1 The hospital has paper surveys to fill out, which I usually do. #2 The call are coming from a 301 area code, which I Googled to be Maryland. The money we are paying to our hospital is not only going out of Hays, but going out of state!

I think it is a big waste of money and there is no wonder there are such high medical costs. Save the patient money or at least give your surplus to the nurses, CNAs, CMAs, technicians that are actually taking care of the patients. I am sure some of them are underpaid.

Don’t have someone from Maryland calling my cell phone to ask about my experience! – Elaine

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