MIDDLETOWN, Ohio (AP) — Parents and children settled into their seats for a new animated Disney film got a quick jolt when a horror movie came on the southwest Ohio screen instead.

The Hamilton-Middletown Journal-News reports that a projectionist accidentally played “Insidious: Chapter 3” instead of “Inside Out.” A mother wrote about the incident on the newspaper’s Facebook page, saying her children were scared and she and other adults scooped up their kids and left.

The newspaper reports that a manager, who declined to be identified, says the parents got an apology and an upgrade pass to see the Disney Pixar movie in 3-D. A telephone message was left Wednesday at the Danbarry Cinema in Middletown.

The cinema’s site calls the Insidious movie “a chilling prequel” with violence and frightening images.