By GARRETT SAGER
Hays Post
Breakfast hotspot The Golden Griddle, 230 W. Ninth, has added one more resource for breakfast lovers with an online app.
The Golden Griddle app can be downloaded free of charge through both Google Play and Apple Store.
“We’ve got confident enough in our process here that we felt we can expand on that,” said Dane Crawford, kitchen manager.
The app launched two weeks ago and gives customers the chance to have access to the full menu, to order online and to pay online.
“We’ve had a pretty good response, but I would say in large most people simply do not know about the app,” Crawford said.
The Golden Griddle is an extension of the Golden Q’s, and the app was developed by the same company, Simply LLC.
Crawford notices a lot of similarities to the launch of the Golden Griddle app and the launch of the Golden Q Sports Bar and Grill app.
“The Q app was a slow grower, and we are noticing that with this app, as well,” Crawford said.
The app itself is similar to the Q app, which launched in 2015.
“The platform for the app and how the process operates is very similar to the Q app,” Crawford said.
Customers will receive a text message when the Golden Griddle has received your order, as well as an approximate time of completion.
Customers then are notified when the order has been started and when it is nearly ready.
“This is to make sure that the food is as fresh as possible,” Crawford said.
The Golden Griddle has also expanded to a new fully operational drive-though window with the launch of the new app.
“This is a streamlined process now. You can pick it up at the back window. It’s just faster,” Crawford said.
Customers who order online also have the option to come inside Golden Griddle to pick up their food, but that is not much of a selling point to some people in the winter, Crawford said.
“We’ll work with you either way, its not a big deal,” Crawford said.
The Golden Griddle has also made changes to its hours and its menu.
“All changes are positive changes, ” Crawford said.
The menu was adjusted by taking off items that were not big sellers and moving up more items that were, along with revamping the daily specials, Crawford said.
“As far as the menu, we tried to broaden it out as much as possible, introducing new sandwiches and breakfast casseroles to give it a more homey taste,” he said.
The Golden Griddle is now open on Mondays and they open up earlier at 6 a.m. compared to 7 a.m.
“Between those two changes, we’ve seen an increase in our numbers,” Crawford said.
The Golden Griddle also expanded the drink selection by introducing their own bar area as well will be implementing a limited bakery selection area in the coming weeks.