HPL

The Hays Public Library is introducing a new checkout system. Using RFID technology, radio frequency identification, patrons are now able to check items out at checkout kiosks available on each floor.

The kiosks, which were installed last week, will make the checkout process quick and easy. After scanning a library card, approximately six to eight books or three CDs or DVDs can be placed on a pad at the same time. The pad will check out the items and turn off the security. The entire process is incredibly fast and easy. Patrons can also access their accounts to see the items they have checked out and renew items at the kiosk.

While the checkout kiosks will be the most notable and visual change for patrons, the RFID conversion was driven by the need to update security as well as the capability of RFID technology to revolutionize collection management of the 140,000 items at the library. The old security system was outdated and no longer effective. New security gates have been installed that can immediately notify staff of an item passing through the gates that isn’t checked out.

Some library patrons have expressed concern that staff members will lose their jobs and many say they value interaction with the staff during library visits.

“The new system will not result in staff layoffs or negatively impact service,” said Library Director Brandon Hines. “An exceptional patron experience is very important to the Hays Public Library Board and Staff. The efficiency of RFID will allow us to improve and extend the services we offer the community.”

“We know some people are skeptical and uncomfortable with new technology,” he added. “Library staff will always be available to walk patrons through the checkout process or do it for them if needed.”

More information about the checkout system, including an RFID Frequently Asked Questions document, is available at https://hayslibrary.org or by calling (785) 625-9014.